Consumer Appliances

Servitization as a strategic shift in the appliance industry enhances customer experience by offering integrated services alongside products. This shift drives revenue diversification through recurring service income and strengthens brand loyalty by…

E-commerce continues to take share from retail offline, due to convenience, wide product options and frequent deals. Small appliances are leading the e-commerce sales as consumers are more willing to buy those online. However, retail offline still…

Sales of consumer appliances slipped into decline across Western Europe in 2022, and remained there in 2023. In addition to a post-COVID-19 sales correction after the demand spike seen during the pandemic, the economic scenario was a difficult one in…

After the decline seen when the pandemic hit the region in 2020, unit volume sales of consumer appliances have been seeing positive growth since then in Middle East and Africa. However, growth slowed at a regional level in 2023, with some countries,…

Sales of consumer appliances recorded healthy growth in Latin America in 2023, after the slowdown seen a year earlier in the face of the difficult economic backdrop in Brazil, the region's biggest market. Although the political and economic situation…

In addition to the problems caused by the pandemic in 2020-2022, some countries in the region (eg Japan) have also been impacted by inflation in recent years. Nevertheless, after three years of decline, positive, if extremely modest, growth was seen…

While in small appliances the picture is more mixed, the major appliances market is dominated by a handful of players. Despite this, we see further consolidation with some high-profile mergers and acquisitions in recent years, enabling leading…

This report analyses the e-commerce landscape in China, South Korea and Japan. It highlights the importance of these markets for domestic strategy and international expansion. The report showcases top retailers and focuses on consumer preferences,…

In a challenging 2023, with high inflationary pressures, Electrolux AB experienced a decline in sales. However, with growth in refrigeration appliances and strong brand rankings in various markets, the company may be able to achieve future growth…

New business models, channels and shopper expectations continue to change retail, redefining industry rules and relationships and disrupting the path to purchase. This content provides strategies for adapting to these shifts and offers a framework to…

LG Corp has demonstrated resilient growth by focusing on sustainable and innovative home solutions, thriving despite a decline in industry unit sales due to post-pandemic normalisation and inflation. By offering appliances that combine luxury,…

The Chinese vacuum cleaner market is the most competitive and innovative. Brands are known to launch two new models a year, trying to out-innovate each other. These brands are now at the leading edge of technological innovation in self-cleaning wet…

Automatic laundry can only expand if efficient cold wash is achieved. All laundry stakeholders need to be in sync with one another in order to create effective solutions. Beyond collaboration, auto-dosing enables improved hygiene results in cold wash…

The major appliances market saw a challenging 2023 in volume terms as consumers continued to scale back. However, industry innovations kept many interested, keeping healthy value sales. Innovations in AI, advances in interoperability between…

In 2023, small appliances saw growth, as consumers replaced their small appliances purchased during the pandemic, especially as many continue to adopt hybrid or remote working. The industry has strong growth prospects over the forecast period, with…

This report examines inflation levels and drivers globally and in key countries in 2024. Global inflation is moderating, although divergence among the key economies remains. Supply chain and commodities markets disruptions remain the key risks for…

While growth for vacuum cleaners increased during the pandemic due to the unavailability of domestic workers, demand for the category slowed considerably in 2023 due to inflationary pressures and the return of hired help. In India, there is a…

Following the reopening of schools and offices, many local consumers have been returning to pre-pandemic lifestyles and thus are more pressed for time. With expansion of the employed female population, households are looking for appliances that allow…

Following a year of healthy growth in 2022, the demand for refrigeration appliances slowed in 2023 due to inflationary pressures and unfavourable weather conditions. Sporadic rain during the summer months disrupted sales for cooling products such as…

While the growth rate for the category slowed marginally in 2023, retail volume sales remained robust due to factors such as rising awareness, new product innovation and launches, and greater mobility. A growing emphasis on hygiene, personal…