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Retail and E-Commerce Our experts provide analysis on the retail industry, featuring insights from a local to global level on where and how consumers will shop across both traditional and emerging retail channels.

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Article

Hacking Growth through E-Commerce in East Asia

Han Hu

Han Hu

5 Sep 24

With China, Japan and South Korea accounting for 40% of the value of the global e-commerce market, it is imperative that regional and global players learn to navigate these markets to drive growth in the region. There is no universal approach, but learnings from East Asia’s advanced and competitive e-commerce markets provide strong inputs to formulate winning strategies, in East Asia or beyond.

Article

The Paris 2024 Olympics Sets the Gold Standard for Digital Engagement

Rabia Yasmeen

Rabia Yasmeen

13 Aug 24

Paris 2024 Olympics stand as one of the biggest global multi-sporting events, especially as it brings back the crowd after the pandemic. Paris’s significance as a centre of commerce and culture also positions 2024 Olympics as a more luxurious opportunity for brands. However, the event stands in a unique light given a period marked by accelerated digital adoption by businesses and consumers.

Video

What is Driving Global Retail Sales Growth?

Bob Hoyler

Bob Hoyler

17 Jul 24

Uncover the trends that are reshaping the retail landscape and find out what the future holds for global retail through 2028. 

Article

Strategies for Navigating New Business Models, Channels and Shoppers

Michelle Evans

Michelle Evans

16 Jul 24

New business models, channel expansion and shopper expectations continue to change the landscape. These three areas redefine industry rules and relationships—transforming the path to purchase in the process.

Article

Unlocking Potential in Retail by Embedded Finance

David Zhang

David Zhang

28 Jun 24

The development of embedded finance not only eases the customer journey throughout the retail funnel, which helps reduce purchase abandonment, but it also plays a critical role in driving digital transformation across channels.

Article

ShopTalk Europe 2024: Generative AI – Overhyped or Underhyped?

Marija Milasevic

Marija Milasevic

27 Jun 24

At last year's ShopTalk event, the buzz was all about generative AI and its potential to enhance company performance and consumer experience. This year, brands and retailers, having gained some experience, are sharing their key takeaways from leveraging various AI solutions. The ups and downs in the industry have already provided valuable learning experiences, shedding light on the practical impacts of AI integration.

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