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Digital From emerging digital shopping behaviours to the promise of a better connected shared world known as the metaverse, experts from across the globe explore the impact of technological advances on consumer-facing markets.

Editor's Choice

Article

Hacking Growth through E-Commerce in East Asia

Han Hu

Han Hu

5 Sep 24

With China, Japan and South Korea accounting for 40% of the value of the global e-commerce market, it is imperative that regional and global players learn to navigate these markets to drive growth in the region. There is no universal approach, but learnings from East Asia’s advanced and competitive e-commerce markets provide strong inputs to formulate winning strategies, in East Asia or beyond.

Article

Chart of The Month: Navigating AI and Automation in Challenging Times

Paula Ferolla

Paula Ferolla

29 Jul 24

In challenging economic times, industries continue to look for enhanced productivity, cost reduction and new growth paths, as technological development is an essential tool. This technology has gained momentum due to several potential uses, such as process automation, data analysis, customer service personalisation and online fraud detection.

Article

Redefining Third-Party Delivery Service

Christele Chokossa

Christele Chokossa

15 Jul 24

After meteoric growth during the pandemic, the third-party delivery market continued to normalise in 2023, leading to the emergence of new business models. This article explores the evolving industry landscape by reviewing leading players' responses to the inflationary crisis, consumers' revived routines, government scrutiny, and intensified competition.

Article

Megatrends: Quantifying Digital Living

Tim Chuah

Tim Chuah

12 Jul 24

Digital Living is among the largest megatrends driving consumer behaviour, second behind only Convenience. To quantify the impact of Digital Living and other megatrends on consumers, Euromonitor International has created a quantification model to assess the impact of these long-term trends.

Article

Unlocking Potential in Retail by Embedded Finance

David Zhang

David Zhang

28 Jun 24

The development of embedded finance not only eases the customer journey throughout the retail funnel, which helps reduce purchase abandonment, but it also plays a critical role in driving digital transformation across channels.

Article

ShopTalk Europe 2024: Generative AI – Overhyped or Underhyped?

Marija Milasevic

Marija Milasevic

27 Jun 24

At last year's ShopTalk event, the buzz was all about generative AI and its potential to enhance company performance and consumer experience. This year, brands and retailers, having gained some experience, are sharing their key takeaways from leveraging various AI solutions. The ups and downs in the industry have already provided valuable learning experiences, shedding light on the practical impacts of AI integration.

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