Consumers are stressed by the state of the world in 2024 and hot drinks companies are responding in different ways. Functional ingredients, fun and light-hearted branding, and positioning of their products as treats that are moments of joy in a world that feels increasingly chaotic.
This report comes in PPT.
The number of tracked hot drinks product launches, whether new brands or brand extensions, has declined every year since 2021. 2024 is so far on pace to continue this trend, with early-year launches behind those of 2023. This suggests that higher interest rates, SKU rationalisation and consumer pullback admit inflation has diminished the industry’s enthusiasm for new products, though some of this is also a greater interest in products that are tracked as soft drinks given the vibrancy of RTD formats in many markets.
Consumers globally have signalled wellness spending as a top priority in 2024 even as they cut back in many other areas, and hot drinks companies are responding. SKUs with claims in virtually all functional spaces (with the notable exception of weight management) outpace category growth overall and continue to drive many new product launches. Energy, mental health and gut health are especially active.
Rising rates of consumer anxiety have of course had impacts in the functional space (the share gain of herbal teas such as camellia sinensis in most Western markets for example, is in part due to this) but they have also had a secondary effect. Brands are increasingly moving away from serious, detail-orientated positioning to a greater emphasis on fun and light-heartedness to appeal to consumers for whom grocery shopping has become a very stressful experience.
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