Skin Care Path to Purchase: Selection, Purchase, Engagement

June 2025

This report highlights Euromonitor International's Path to Purchase methodology and insights approach, with a focus on the results of the Voice of the Consumer: Beauty Survey. It covers the skin care category, examining global consumer beauty routines, skin care habits and purchase journey trends. Euromonitor’s Voice of the Consumer: Beauty Survey uncovers insights about today’s consumers.

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Key Findings

Convenience in beauty

In modern beauty routines, efficiency and convenience are essential. 55% of consumers who perform beauty treatments at-home cite convenience as the primary reason. The growing preference for simplified solutions is driving demand for products that streamline daily regimens. The rise of at-home beauty tools and subscription-based models reflects a broader shift towards self-service beauty, offering consumers greater control, cost-efficiency and time savings.

Affordability

Economic pressure is driving a strong preference for budget-friendly yet high-performing skin care products. Price-sensitivity is a significant factor in purchase decisions, prompting consumers to actively engage in online deal hunting, leading consumers to look for effective multifunctional products.

Efficacy and ingredient transparency

The demand for science-backed formulations and dermatologist-tested products is growing, with a shift from natural or organic features to proven efficacy. As consumers want to know what they are paying for, they look for specific ingredients in skin care products, ingredient transparency reflects a broader concern for safety, sustainability and ethics.

Need for seamless shopping experiences

Skin care shoppers move fluidly between online and offline touchpoints, as price and convenience influence purchase decisions. While e-commerce grows, physical stores remain vital for in-person experiences. Subscription services, especially in skin care, are gaining traction, and social commerce on social platforms is accelerating impulse-driven purchases.

Consumers show loyalty to daily-use products

Positive post-purchase experiences, such as follow-up communication and loyalty programmes, enhance customer satisfaction and encourage repeat purchases. While consumers hold stronger loyalty to daily-use products, new ingredients, trendy brands and affordable offers can lead them to experiment new products.

 

Why read this report?
Key findings
Market overview
Global skin care consumer profile
Following consumers through their skin care path to purchase
Formulations and benefits as key to consumer’s added value perception
Growing role of science-backed and premium quality features
Efficacy expectations from skin care products
Proven efficacy is one of the important features
Safer ingredients and ethical labels influence selection
Natural ingredients and are perceived by luxury
Elemis Pro-Collagen campaign targets natural ingredient seekers
Opportunities within omnichannel customer experience
Wellbeing and skin care rituals shaping purchase frequency
Convenience and price driving at-home skin care solutions
Digital influence drives offline and online purchases
Sensory wins in-store, savings win online
Lookfantastic’s debuts in physical retail to offer its customers an enriched experience
Driving growth through brand advocacy and loyalty
Daily necessity and efficacy rewarded with loyalty
Skin care shoppers stick with what works: Consistency over novelty
Building brand loyalty within online shopping experience
Loyalty programmes for beauty and personal care brands
Boticário Group launches loyalty programme
Recommendations for skin care consumer selection, purchase, post-purchase
Why is Euromonitor’s consumer insights data unique?
Our approach to path to purchase
Overview of Voice of the Consumer: Beauty Survey

Beauty and Personal Care

This is the aggregation of baby and child-specific products, bath & shower, colour cosmetics, deodorants, depilatories, fragrances, hair care, men's grooming, oral care, skin care and sun care. Black market sales and travel retail are excluded.

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