Competitor Strategies in Luxury Goods

April 2025

Economic pressures from COVID-19, inflation, and the cost-of-living crisis have reshaped affluent consumers' wealth and spending habits. Yet, luxury remains resilient, fuelled by high-net-worth individuals and emerging trends in the experience-driven economy and digital innovation. As competition intensifies, players are refining their strategies to navigate these uncertainties. This report explores the competitive landscape and the strategic adaptations of key players in an evolving industry.

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Key Findings

Luxury players continue to grapple with pressure on discretionary spending and slow global growth

In 2024, the luxury goods sector maintained its recovery trajectory, recording a 4% year-on-year increase, largely driven by the Asia Pacific and North America. However, the impact of sluggish global economic growth and elevated inflation rates, alongside rising capital costs, trade disputes, geopolitical tensions, climate change, and deglobalization, is taking its toll on spendin

Luxury players turn their attention to emerging markets, while navigating challenging conditions

Emerging markets are increasingly becoming prime targets for industry expansion, driven by growing populations and rising affluence. Luxury brands are concentrating on these regions to attract new consumers, cater to diverse cultural tastes, and leverage substantial growth opportunities in areas such as Latin America, the Middle East and Africa, and Asia Pacific.

Shifting consumer mindsets benefit companies that promote the wellbeing of individuals and the planet

Shifts in consumer attitudes are leading luxury shoppers to favor brands that prioritize the wellbeing of people and the planet. Increasingly, consumers are attracted to brands that align with their personal values and prioritize sustainability over profit. This trend is crucial for appealing to high-income consumers and mitigating reputational risks

Competitors leverage the “lifestyle” category to enrich customer experience and foster brand engagement

Affluent consumers are increasingly viewing luxury goods as investments in their personal growth, prioritizing meaningful and authentic experiences for a more fulfilling life. This shift provides a competitive edge for luxury brands to differentiate themselves by expanding into hospitality and wellness experiences that deepen customer loyalty and enhance brand prestige

Generative AI disrupts the competitive landscape, significantly impacting both consumers and operations

With the increasing adoption of GenAI applications by consumers, luxury brands are discovering new opportunities to optimize design processes and enhance creativity. GenAI holds the promise of transforming the industry towards a more sustainable future, predicting consumer preferences, and driving innovation across the entire value chain and customer journey.

This report comes in PPT.

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Scope
Key findings
Amidst market volatility, caution and uncertainty reign across luxury’s competitive landscape
Performance across different categories continues to exhibit mixed results
Luxury players need pillars of stability for competitive growth amid shocks and challenge
Half a decade later: Two of the seven regions still struggling to reach pre-pandemic levels
Increasing pressure from value-seeking luxury consumers who are ever more discerning
Seismic shifts in wealth generation and aspirational spending leads to emerging market focus
Leading luxury players may need to look beyond the US and China for growth markets
Global top 10 continue to control a significant proportion of the luxury goods industry
Luxury competitive landscape in motion: Expanding ventures and new touchpoints
Market concentration intensifies as key players look to gain a competitive edge
The global powerhouse LVMH increased its s hare of spending in the luxury industry in 2023
Disappointing results for LVMH in 2024 highlight the difficult operating environment
Kering and Burberry face revenue declines amid market challenges and leadership changes
Exclusivity and craftsmanship lead heritage companies Hermès and Richemont to defy odds
Tesla’s dynamic leadership among top players faces uncertainty amid political backlash
Competitive luxury landscape to remain dynamic and resilient, poised for further growth
Wellness as a status symbol proliferates amid shifting consumer values and priorities
Longevity, social wellness and lifestyle: The new luxury frontier and competitive advantage
Luxury spas and gyms as the new “third space” for high-end lifestyle brands and marketing
Lifestyle extensions to provide untapped revenue and brand equity for luxury players
Luxury wellness tourism presents as a significant opportunity for luxury companies
Tiffany & Co unveils its first Latin American Blue Box Café in Mexico City
Vuori partners with leading fitness instructor and boutique studio to expand into UK market
Remedy Place launched as world-first social wellness club with human connection at its core
A deepening move towards “purpose” is increasingly evident across the consumer landscape
But luxury competitors deprioritise sustainability as attention shifts to geopolitical risks
Economic pressures leads to more sustainable choices and mindful luxury spending
LVMH, Prada Group and Richemont join forces to create the Aura Blockchain Consortium
Belmond’s Britannic Explorer underscores sustainable slow luxury travel and mindfulness
Briink’s AI revolutionises ESG verification with speed, accuracy and scalability
Driving customer-centricity and revolutionise the shopping experience with GenAI
Growing influence of Gen Z force competitors to align with new technologies like Gen AI
More luxury companies to leveraging GenAI to aid supply chain resilience and circularity
Luxury needs to find the sweet spot between technology, tradition and creativity
Burberry’s GenAI chatbots for personalised recommendations and styling tips
Prada makes real-time changes to marketing campaigns based on immediate feedback
Entrupy’s GenAI solution for product authentication and intellectual property protection
Key findings
Recommendations
Definitions
Definitions

Luxury Goods

This is an aggregation of: Personal Luxury, Fine Wines/Champagne and Spirits, Luxury Cars and Experiential Luxury.

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