Retail in Peru

February 2025
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Overview:

Understand the latest market trends and future growth opportunities for the Retail industry in Peru with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.

Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.

Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:

  • Convenience Stores
  • Discounters
  • Hypermarkets
  • Supermarkets
  • Traditional Grocery Retailers
  • Apparel and Footwear Specialist Retailers
  • Electronics and Appliance Specialist Retailers
  • Health and Beauty Specialist Retailers
  • Home and Garden Specialist Retailers
  • Department Stores
  • Variety Stores
  • Warehouse Clubs
  • Direct Selling
  • Homeshopping
  • Vending

If you're in the Retail industry in Peru, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.

The Retail in Peru report includes:

  • Analysis of key retail trends
  • Detailed segmentation of offline and online retail sales
  • Historic channel sizes (retail value sales, outlet counts, and selling space)
  • Company and brand market shares (retail value sales and outlet counts)
  • Five year forecasts of market trends and market growth
  • Robust and transparent research methodology, conducted in-country

This report answers:

  • What is the market size of Retail in Peru?
  • Which are the leading retailers in Retail in Peru?
  • How are products distributed in Retail in Peru?
  • How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
  • How significant are discounters and private label in Peru?
  • To what extent are sales shifting towards digital channels?​
  • What is the long-term outlook for bricks-and-mortar? 
  • How is macroeconomic and political uncertainty affecting the retail industry?​
  • What types of retailers are seeing the fastest growth in digital sales?​
  • What is the future of retail?

Retail in Peru

Retail in 2024: The big picture
New store openings drive growth across multiple categories
E-commerce remains a key focus for retailers
What next for retail?
Informal retail
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2024
Seasonality
Christmas
Mother´s Day
Father´s Day
Children´s Day
National Holidays of Peru
Back to school
Valentine´s Day
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2019-2024
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2019-2024
Table 3 Sales in Retail Offline by Channel: Value 2019-2024
Table 4 Sales in Retail Offline by Channel: % Value Growth 2019-2024
Table 5 Retail Offline Outlets by Channel: Units 2019-2024
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2019-2024
Table 7 Sales in Retail E-Commerce by Product: Value 2019-2024
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2019-2024
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 11 Sales in Grocery Retailers by Channel: Value 2019-2024
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2019-2024
Table 13 Grocery Retailers Outlets by Channel: Units 2019-2024
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2019-2024
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2019-2024
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2019-2024
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2019-2024
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2019-2024
Table 21 Retail GBO Company Shares: % Value 2020-2024
Table 22 Retail GBN Brand Shares: % Value 2021-2024
Table 23 Retail Offline GBO Company Shares: % Value 2020-2024
Table 24 Retail Offline GBN Brand Shares: % Value 2021-2024
Table 25 Retail Offline LBN Brand Shares: Outlets 2021-2024
Table 26 Retail E-Commerce GBO Company Shares: % Value 2020-2024
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2021-2024
Table 28 Grocery Retailers GBO Company Shares: % Value 2020-2024
Table 29 Grocery Retailers GBN Brand Shares: % Value 2021-2024
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2021-2024
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2020-2024
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2021-2024
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2021-2024
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2024-2029
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2024-2029
Table 36 Forecast Sales in Retail Offline by Channel: Value 2024-2029
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2024-2029
Table 38 Forecast Retail Offline Outlets by Channel: Units 2024-2029
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2024-2029
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2024-2029
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2024-2029
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2024-2029
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2024-2029
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2024-2029
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2024-2029
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2024-2029
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2024-2029
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2024-2029
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2024-2029

DISCLAIMER

Summary 2 Research Sources

Convenience Retailers in Peru

KEY DATA FINDINGS

Expansion and promotions drive strong growth in convenience stores
Tambo+ strengthens leadership through expansion and innovative marketing strategies
Listo! maintains leadership in forecourt retailing with store openings and enhanced consumer experiences
Sustained expansion and economic recovery expected to drive further growth
Promotional strategies and marketing innovation will remain central to attracting customers
Integration of food service spaces set to enhance customer experience
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2019-2024
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 56 Sales in Convenience Retailers by Channel: Value 2019-2024
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2019-2024
Table 58 Convenience Retailers GBO Company Shares: % Value 2020-2024
Table 59 Convenience Retailers GBN Brand Shares: % Value 2021-2024
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2021-2024
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2024-2029
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2024-2029

Supermarkets in Peru

KEY DATA FINDINGS

Supermarkets experience slower growth due to economic challenges and reduced consumer credit access
Cencosud maintains leadership in supermarkets through differentiated strategies for Wong and Metro brands
Private label supermarket sales continue to rise as consumers prioritise affordability
Supermarket sales projected to stabilise or decline slightly amid rising competition from other channels
New entrants like Holi Supermercado Express could revitalise the sector
Technological innovation expected to focus on internal efficiency rather than consumer-facing advancements
Table 65 Supermarkets: Value Sales, Outlets and Selling Space 2019-2024
Table 66 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 67 Supermarkets GBO Company Shares: % Value 2020-2024
Table 68 Supermarkets GBN Brand Shares: % Value 2021-2024
Table 69 Supermarkets LBN Brand Shares: Outlets 2021-2024
Table 70 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 71 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

Hypermarkets in Peru

KEY DATA FINDINGS

Hypermarkets experience strong sales growth due to low prices and frequent promotions
Plaza Vea maintains leadership through strong market presence and a low-price strategy
Hypermarket expansion stalls as retailers focus on operational improvements
Moderate growth expected as economic conditions stabilise
Hypermarkets will continue to focus on competitive pricing and private-label development
Limited growth expected in e-commerce as consumers favour in-store shopping
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2019-2024
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 74 Hypermarkets GBO Company Shares: % Value 2020-2024
Table 75 Hypermarkets GBN Brand Shares: % Value 2021-2024
Table 76 Hypermarkets LBN Brand Shares: Outlets 2021-2024
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

Discounters in Peru

KEY DATA FINDINGS

Discounters lead retail growth through aggressive expansion and strong consumer demand
Mass continues its dominance in the discounter sector through expansion and competitive pricing
Limited competition in the modern retail sector, but strong rivalry with local grocers
Sustained growth projected as discounter chains continue expanding
New entrants and increased competition expected to reshape the sector
Limited adoption of online sales as discounters prioritise physical expansion
Table 79 Discounters: Value Sales, Outlets and Selling Space 2019-2024
Table 80 Discounters: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 81 Discounters GBO Company Shares: % Value 2020-2024
Table 82 Discounters GBN Brand Shares: % Value 2021-2024
Table 83 Discounters LBN Brand Shares: Outlets 2021-2024
Table 84 Discounters Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 85 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

Small Local Grocers in Peru

KEY DATA FINDINGS

Small local grocers remain the dominant retail channel, but sales decline slightly due to competition and security concerns
Discounters and convenience stores are the primary competitors for small local grocers due to their strategic expansion and pricing strategies
Support from major suppliers helps small local grocers improve stock management and competitiveness
Continued high competition expected, with sales remaining stable or declining slightly in the forecast period
Small local grocers embrace technology through digital wallets and WhatsApp-based delivery services
Rising crime remains a significant threat to the sustainability of small local grocers
Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2019-2024
Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 88 Small Local Grocers GBO Company Shares: % Value 2020-2024
Table 89 Small Local Grocers GBN Brand Shares: % Value 2021-2024
Table 90 Small Local Grocers LBN Brand Shares: Outlets 2021-2024
Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

General Merchandise Stores in Peru

KEY DATA FINDINGS

General merchandise stores grow in 2024 driven by economic recovery, winter clothing demand, and variety store expansion
Falabella Peru SAA maintains leadership in department stores but faces increased competition from Ripley SAA
Dollarcity strengthens leadership in variety stores through expansion, product diversity, and competitive pricing
General merchandise stores expected to see moderate growth driven by department store recovery and variety store expansion
Variety stores to sustain dynamic growth through aggressive expansion and entry of new players
Ripley’s store renovations aim to enhance customer experience and may influence broader industry trends
Table 93 General Merchandise Stores: Value Sales, Outlets and Selling Space 2019-2024
Table 94 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 95 Sales in General Merchandise Stores by Channel: Value 2019-2024
Table 96 Sales in General Merchandise Stores by Channel: % Value Growth 2019-2024
Table 97 General Merchandise Stores GBO Company Shares: % Value 2020-2024
Table 98 General Merchandise Stores GBN Brand Shares: % Value 2021-2024
Table 99 General Merchandise Stores LBN Brand Shares: Outlets 2021-2024
Table 100 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 101 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 102 Forecast Sales in General Merchandise Stores by Channel: Value 2024-2029
Table 103 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2024-2029

Apparel and Footwear Specialists in Peru

KEY DATA FINDINGS

Moderate growth in apparel and footwear specialists driven by strong winter sales and economic recovery
Intensified competition among key players, with notable growth from Platanitos and Pierre Cardin
Significant store openings from existing and new international brands
Steady growth projected, supported by economic improvement but limited by restricted credit access
Expansion of international brands catering to high-income consumers
Cross-border e-commerce poses a growing challenge for physical retailers
Table 104 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 105 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 106 Apparel and Footwear Specialists GBO Company Shares: % Value 2020-2024
Table 107 Apparel and Footwear Specialists GBN Brand Shares: % Value 2021-2024
Table 108 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2021-2024
Table 109 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 110 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

Appliances and Electronics Specialists in Peru

KEY DATA FINDINGS

Modest growth in appliances and electronics specialists driven by economic recovery but constrained by limited access to credit
Conecta Retail SA maintains leadership through La Curacao and Tiendas Efe
Coolbox emerges as the fastest-growing player in the sector
Limited growth expected due to economic improvement offset by restricted access to credit
Financial constraints continue to impact credit availability for appliances and electronics purchases
Expansion of physical stores remains a priority, with a focus on omnichannel integration
Table 111 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 112 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 113 Appliances and Electronics Specialists GBO Company Shares: % Value 2020-2024
Table 114 Appliances and Electronics Specialists GBN Brand Shares: % Value 2021-2024
Table 115 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2021-2024
Table 116 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 117 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029

Home Products Specialists in Peru

KEY DATA FINDINGS

Home products specialists experience slow growth due to economic downturn, while pet shops and superstores show strong performance
Tiendas del Mejoramiento del Hogar SA strengthens leadership in home improvement through brand unification
Casaideas maintains leadership in homeware and home furnishing stores through stable pricing and enhanced customer engagement
Gradual growth expected as the economy recovers, but credit constraints may limit expansion
Pet shops and superstores to continue outperforming other segments with ongoing store expansion and competitive pricing
International brands expected to increase presence in homeware and home furnishing channel
Table 118 Home Products Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 119 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 120 Sales in Home Products Specialists by Channel: Value 2019-2024
Table 121 Sales in Home Products Specialists by Channel: % Value Growth 2019-2024
Table 122 Home Products Specialists GBO Company Shares: % Value 2020-2024
Table 123 Home Products Specialists GBN Brand Shares: % Value 2021-2024
Table 124 Home Products Specialists LBN Brand Shares: Outlets 2021-2024
Table 125 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 126 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 127 Forecast Sales in Home Products Specialists by Channel: Value 2024-2029
Table 128 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2024-2029

Health and Beauty Specialists in Peru

KEY DATA FINDINGS

Pharmacies decline due to economic recession, while beauty specialists and optical stores grow significantly
Inretail Pharma continues to dominate with store expansion and transformation initiatives
Beauty specialists achieve the highest growth, led by Perfumerias Unidas and Aruma
Pharmacies expected to resume growth with economic recovery and increased focus on personal care
Store expansion efforts to enhance customer accessibility and omnichannel integration
Direct selling brands expected to expand physical presence to strengthen customer engagement
Table 129 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2019-2024
Table 130 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2019-2024
Table 131 Sales in Health and Beauty Specialists by Channel: Value 2019-2024
Table 132 Sales in Health and Beauty Specialists by Channel: % Value Growth 2019-2024
Table 133 Health and Beauty Specialists GBO Company Shares: % Value 2020-2024
Table 134 Health and Beauty Specialists GBN Brand Shares: % Value 2021-2024
Table 135 Health and Beauty Specialists LBN Brand Shares: Outlets 2021-2024
Table 136 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2024-2029
Table 137 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2024-2029
Table 138 Forecast Sales in Health and Beauty Specialists by Channel: Value 2024-2029
Table 139 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2024-2029

Vending in Peru

KEY DATA FINDINGS

Vending experiences slow growth in 2024, approaching pre-pandemic sales levels, but limited by lower cash usage
Vendomatica Peru remains the leading player, pioneering technological advancements
Tai Loy stands out as a non-food vending pioneer, expanding its presence in universities
Vending to grow at a moderate pace due to slow expansion of machine installations
Technological advancements in vending machines will modernise the market
Success in vending will depend on strategic location to compete with other retail formats
Table 140 Vending by Product: Value 2019-2024
Table 141 Vending by Product: % Value Growth 2019-2024
Table 142 Vending GBO Company Shares: % Value 2020-2024
Table 143 Vending GBN Brand Shares: % Value 2021-2024
Table 144 Vending Forecasts by Product: Value 2024-2029
Table 145 Vending Forecasts by Product: % Value Growth 2024-2029

Direct Selling in Peru

KEY DATA FINDINGS

Direct selling continues to grow due to strong consumer acceptance
Belcorp and Unique-Yanbal Group maintain market leadership with strong brand portfolios
Beauty and personal care remain the dominant category, driven by innovation and consumer trends
Continued growth expected, though competition from physical retail may limit expansion
E-commerce to play an expanding role as a complementary sales channel
Direct selling brands to strengthen their physical presence through stores and kiosks in shopping centres
Table 146 Direct Selling by Product: Value 2019-2024
Table 147 Direct Selling by Product: % Value Growth 2019-2024
Table 148 Direct Selling GBO Company Shares: % Value 2020-2024
Table 149 Direct Selling GBN Brand Shares: % Value 2021-2024
Table 150 Direct Selling Forecasts by Product: Value 2024-2029
Table 151 Direct Selling Forecasts by Product: % Value Growth 2024-2029

Retail E-Commerce in Peru

KEY DATA FINDINGS

Retail e-commerce sees significant growth in 2024 due to economic recovery, player dynamism, and strong online shopping campaigns
Mercado Libre and Amazon maintain leadership in retail e-commerce, while competition intensifies among local players
Digital wallets continue to drive online sales, particularly for small transactions and grocery purchases
Retail e-commerce expected to grow significantly due to expanded coverage, promotions, diverse payment methods, and increasing player dynamism
Speed of delivery remains a critical factor, prompting continued efforts to reduce fulfilment times
Chinese marketplaces such as AliExpress and Temu gain traction in Peru, posing a growing threat to traditional retailers
Table 152 Retail E-Commerce by Channel: Value 2019-2024
Table 153 Retail E-Commerce by Channel: % Value Growth 2019-2024
Table 154 Retail E-Commerce by Product: Value 2019-2024
Table 155 Retail E-Commerce by Product: % Value Growth 2019-2024
Table 156 Retail E-Commerce GBO Company Shares: % Value 2020-2024
Table 157 Retail E-Commerce GBN Brand Shares: % Value 2021-2024
Table 158 Forecast Retail E-Commerce by Channel: Value 2024-2029
Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2024-2029
Table 160 Forecast Retail E-Commerce by Product: Value 2024-2029
Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2024-2029
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The following categories and subcategories are included:

Retail

      • Fashion Vending
      • Health and Beauty Vending
      • Appliances and Electronics Vending
        • Alcoholic Drinks Vending
        • Hot Drinks Vending
        • Soft Drinks Vending
        • Tobacco Products Vending
      • Foods Vending
      • Home Products Vending
      • Other Products Vending
        • Apparel and Footwear Direct Selling
        • Personal Accessories Direct Selling
        • Eyewear Direct Selling
        • Beauty and Personal Care Direct Selling
        • Consumer Health Direct Selling
        • Tissue and Hygiene Direct Selling
      • Appliances and Electronics Direct Selling
      • Drinks and Tobacco Direct Selling
      • Foods Direct Selling
      • Home Products Direct Selling
      • Other Products Direct Selling
        • Apparel and Footwear E-Commerce
        • Personal Accessories E-Commerce
        • Eyewear E-Commerce
        • Beauty and Personal Care E-Commerce
        • Consumer Health E-Commerce
        • Tissue and Hygiene E-Commerce
        • Consumer Appliances E-Commerce
        • Consumer Electronics E-Commerce
        • Toys and Games E-Commerce
      • Drinks and Tobacco E-Commerce
      • Foods E-Commerce
        • Home Care E-Commerce
        • Home and Garden E-Commerce
        • Pet Care E-Commerce
      • Other Products E-Commerce
        • First-Party (1P) Marketplace E-Commerce
        • Third-Party (3P) Marketplace E-Commerce
      • Grocery E-Commerce
      • General Merchandiser E-Commerce
      • Apparel and Footwear Specialist E-Commerce
      • Appliances and Electronics Specialist E-Commerce
      • Home Products Specialist E-Commerce
      • Health and Beauty Specialist E-Commerce
      • Leisure and Personal Goods Specialist E-Commerce
      • Other E-Commerce Retailers

Retail

Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, and wholesale sales (e.g. Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.

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