The outlook for limited-service restaurants is positive as transactions, foodservice RSP, and outlets are expected to see steady growth. Driven by an increased population and interest in convenience food, even bakery products limited-service restaurants is expected to see an increase in outlets.
Third-party delivery is expected to remain a key driver of growth for limited-service restaurants. Thuisbezorgd, in particular, is forecast to perform well over the forecast period as younger local consumers increasingly look for convenience and fast delivery.
Looking ahead, most innovation in limited-service restaurants will come from the introduction of new technologies such as artificial intelligence and robotisation. The main aim of this technology will be to reduce costs over the forecast period.
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Limited-Service Restaurants
Limited-Service Restaurants (LSR) combine fast food and 100% home delivery/takeaway outlets. These outlets offer limited menus with items that can be prepared quickly. Customers typically order, pay, and pick up their order from a counter, though some outlets can have limited table service. This also includes 100% Home Delivery/Takeaway which provide no facilities for consumption on the premises. LSR tend to specialize in one or two main entrees such as hamburgers, pizza, or chicken, but they usually also provide drinks, salads, ice cream, dessert, etc. Food preparation is generally simple and involves one or two steps, allowing for kitchen staffs generally consisting of younger, unskilled workers rather than professional chefs. Other key characteristics include: • A standardised and restricted menu • Tight individual portion control on all ingredients and on the finished product • Individual packaging of each item • Counter service • For Chained Limited Service Restaurants, chained and franchised operations which operate under a uniform fascia and corporate identity • Any outlet offering full-service restaurant seating with servers would be excluded, even if delivery service is available.
See all of our definitionsThis report originates from Passport, our Limited-Service Restaurants research and analysis database.
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