As in other areas of offline retailing, the highly inflationary climate over the past 18 months (2022-2023), along with rising interest rates implemented by the Reserve Bank of New Zealand, which increased mortgage and rent costs, hampered the demand for goods through direct selling in 2023. Many consumers were forced to prioritise essentials or immediate need products as household budgets and disposable income levels came under stronger pressure.
Consumer shopping preferences are expected to continue to evolve over the forecast period, with online shopping set to be a key channel for shoppers. Retail e-commerce is making products increasingly accessible to local consumers, allowing them to shop whenever and wherever they want.
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Direct Selling
Direct selling is the marketing of consumer goods directly to consumers, generally in their homes or the homes of others, at their workplace, and other places away from permanent retail locations. Direct selling occurs in two primary ways: On a one-to-one basis (usually by prior arrangement a demonstration is given by a direct seller to a customer) or on a party-plan basis (selling through explanation and demonstration of products to a group of prospective customers by a direct seller usually in the home of a host(ess) who invites other persons for this purpose). Avon stands as a prime example of a direct seller using one-to-one selling, whereas Tupperware is famous for its party-plan method. Direct selling of services - such as insurance, telecoms, other utilities, and financial services - are excluded.
See All of Our DefinitionsThis report originates from Passport, our Direct Selling research and analysis database.
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